January Update

General announcements
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Joined: Fri Oct 22, 2010 11:05 am
Location: UK

January Update

Postby Paradox » Wed Jan 31, 2018 7:29 pm

ReVoMaster via Facebook wrote:Dear All

Since December our website has struggled, going down many times before refusing to work altogether. I have now had to rebuild a new site on a new domain.

Welcome to our new Revo Headquarters Website!


We are expecting our next batch of puzzles in February/March and people can pre-order on the site. We are also starting to link to social media to keep people informed.

During this process, we have also had a disk failure as well as issues with backup data, but after a determined effort we have recovered 30,000 emails and all our client data.

This has taken a considerable amount of time, which had to be done. Therefore we appreciate the patience of our customers on the lack of communications.

Effort is now to clear the backlog of email, twitter and Facebook messages. We have also put in place a ticket support management system on our Contact Page, allowing people to log requests and issues.

During the last few weeks we have been recruiting a new member of our team. I will be announcing this soon.
Thanks again for all your support!

Kindest regards

Puzzle Paradox on Facebook
Puzzle Paradox Blog

BluOb: Open (30/10/10) GrOb: Open (01/11/10)
BlOb: Open (04/11/10) ROb: ...
BluEx: Open (27/01/11) BrEx: Open (09/02/11)
REx: Open (17/04/11) OrEx: Open (20/07/12)
CuEx: In progress
Revo Mini: Open (05/07/13)

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