Vaultmaze announcements from the old site vaultmaze.uk (May 03, 2023 - Feb 19, 2024)

[prodigy]

Here are the old Vaultmaze announcements from the old site vaultmaze.uk.

May 03, 2023 (Edited: Oct 12, 2023)

Website and subscriptions update

Hi everyone, we hope you are all well. On Friday last week, an update was shared on the Revomaze Discord and forum about the changes we've made to the website and the subscriptions. We wanted to share the updates with you all via our site forum and newsletter, in case you didn't see them. We have been busy behind the scenes working on VAULTMAZE and improving our messaging, particularly on how we can improve the website and subscriptions. Below we will list the changes we've recently made...

3 subscriptions to now choose from:

STANDARD - ideal for puzzle enthusiasts who wish to collect, build, and decipher all 19 mazes.
ENHANCED COLLECTORS - now includes HEXDUKO in one entity, perfect for puzzlers who wish to crack the VAULT CODE and unlock the vault door.
LUXURY ENHANCED COLLECTORS - the ultimate choice for collectors who'd like to collect the entire VAULTMAZE product range.

Updates we have made:

We have simplified the subscriptions by removing PUZZLER, as we found the demand isn't there, unlike the other subscriptions. In the packs, we are now sending 18 rings, instead of 15, which over 7 months makes up 114 RevoRings! As well as offering HEXDUKO in one entity, and sending in the ENHANCED COLLECTORS/LUXURY ENHANCED COLLECTORS. We would like to offer this to be made available separately.

Maze core packs to solve & display:

The stand feature has now been eliminated, previously in order to display your mazes on the VAULTMAZE stand, you would need to have your rings on the display body, to fit it into a clear hex base, that then fitted into the hex space in the stand. If you wanted to try the maze in a sleeve, you would have to dissemble your mazes and then fit it into a maze body. For ENHANCED/LUXURY ENHANCED COLLECTOR, this does slightly affect your subscription, as you will now receive 3 x MAZE CORE PACKS every month, which allows you to both solve and display all in one. It will be enabled to be bought separately on the website.

Maze core packs to solve & display:

The stand feature has now been eliminated, previously in order to display your mazes on the VAULTMAZE stand, you would need to have your rings on the display body, to fit it into a clear hex base, that then fitted into the hex space in the stand. If you wanted to try the maze in a sleeve, you would have to dissemble your mazes and then fit it into a maze body. For ENHANCED/LUXURY ENHANCED COLLECTORS, this does slightly affect your subscription, as you will now receive 3 x MAZE CORE PACKS every month, which allows you to both solve and display all in one. It will be enabled to be bought separately on the website.

New assembly mechanism:

We have a new assembly mechanism. Due to the assembly video we posted recently, we found that the rings are susceptible to movement, when you tighten the grub screws. This causes misalignment between the rings, affecting the accuracy of the mazes. Chris created a technique to help with the assembly of the rings, in which you are given 6 pins per maze and each pin does two mazes at a time. Every ring now has 12 holes and 12 positions. Below are some images of the new mechanism.

Thank you all for your support on this journey, we are looking forward to hearing your thoughts as the VAULTMAZE products make their way to you. Stay tuned for further updates along the way.

Jul 31, 2023

STARTER PACKS shipping update

Hi everyone,

We wanted to let you all know where we are with the STARTER PACKS shipment.

We plan to have all of the first packs shipped the end of this week; we unfortunately had a small holdup due to the foam arriving, it is now with us and is being prepared for the boxes. We will be in touch with your tracking information as soon it ships.

We can't thank you enough for your continuous patience, and will be sure to keep in touch with updates on progress here at HQ.

As always, please feel free to reach out to us if you have any questions.

Many thanks,

Chris & Rachel

Aug 04, 2023

VAULTMAZE: your challenge starts next week...

Hello everyone,

We are now ready to start shipping the starter packs. After cleaning the rings, cutting out the foam, and prepping all of the components we will be shipping in batches. We are aiming for Monday, at the latest Wednesday, for all of the packs to be sent on their way. We hoped to get these out today, but unfortunately due to the multiple layers for the foam, it has taken longer to prepare. We've been taking extra care with the rings, and because of the very high precision, we wanted to make sure it's just right.

Lots of work has been done to develop and manufacture these wonderful mazes. Please keep an eye out for your tracking information in your inboxes early next week.

We have gratefully appreciated everyone's patience whilst we have refined this puzzle. We will keep you all posted on the Revomaze and VAULTMAZE sleeves we are receiving in August, we may have some good news next week.

WARNING: due to using diamond cutters, the rings have potentially sharp edges, so we would like to you take extra care when handling the rings. There are small parts, so we recommend placing a towel on the table, to capture any of the small parts if you drop them. We've included two extra pins in the STARTER PACK, in case you lose one.

Any problems, please get in touch with helpdesk@revohq.co.uk

Many thanks,

Chris & Rachel

Aug 23, 2023

STANDARD TO ENHANCED UPGRADE PACK

Hi everybody,

We wanted to let you know that the STANDARD TO ENHANCED UPGRADE PACK is now available on the website.

Ideal for anyone on the STANDARD payment plan who would want to have all 18 maze core components to permanently display your mazes, three of which are included in each pack, as well as 18 RevoRings.

Due to being an early subscriber, early bird customers have been offered this at a discounted rate with the stand included.

For more details, please visit: https://www.vaultmaze.uk/product-page/s ... yment-plan

If you have any questions, please do not hesitate to contact us.

Thank you very much.

The VM team

Aug 23, 2023

REVOMAZE BLACK SLEEVE (6-RING) available to pre-order

Hi everybody,

We wanted to let you know that the REVOMAZE BLACK SLEEVE (6-RING) is now available for pre-order under the accessories category. Shipments will commence throughout September and there are currently 30 available separately.

Pictures will be updated as soon as they are received from the anodisers (week commencing August 28th) subscribers on any of the three plans will receive this sleeve in the next shipment, with pack 1. Ideal for anyone who is interested in the new sleeve to try in any of the mazes.

Purchase here: https://www.vaultmaze.uk/product-page/r ... eve-6-ring

Thanks all,

Rachel

[prodigy]

Sep 19, 2023

Arrival of retractable pin sleeves and development of shipment two

Hi everybody,

I hope you are all well.

We wanted to send an update today to let everyone know how the second shipment of VM is progressing. We can confirm that the sleeves with the retractable pin mechanism are now with us at HQ and will be shipped in the next pack. We've included photos to show you how they look. The shiny material that was missing as well as for the V4's has returned, we are are very thrilled with the results. The new pin mechanisms have been made and are currently being finalised for it to be fully functional.

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The rings and core components are currently undergoing machining, which has taken a little longer than anticipated because we want to ensure that every ring is just right. That said, production is moving along nicely, and we're moving forwards to get these completed. We're aiming to ship as soon as possible, but we'll be sure to keep you informed closer to the time with confirmation of a shipment date and the timeline.

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A great thank you to everyone's continued patience, if you have any queries at all, feel free to contact us at helpdesk@revohq.co.uk, and we'll try our best to respond as soon as we can.

Thank you all,

Team VM

Oct 12, 2023

Overview of pack 1 preparation

Hello everyone

We thought we would share an overview of what stage we are at with pack 1. Our machinist is running the rings and components for the packs daily which are continuing to be made throughout the evenings. From machining, we've found how many hours it takes per pack, which is much longer, as well as testing and designing, which has taken a lot of time to ensure for a smooth machining process. We are now waiting for general packaging supplies and boxes for the black pin retractable sleeves, expected end of this week/early next week.

As soon as the components are good to leave, we can start to package up and book in your pack, beforehand, I will contact you directly, confirming this is due to happen. You will receive an email with your tracking confirmation, shortly after it's left us

The V4 sleeves are now with us (except for the Lime's) which will soon be collected. Machining for the V4's has not yet begun I'm afraid due to the machine being very busy with the ring components, rest assured this will be a priority as soon as possible, we will be in touch with more information as soon as this begins.

We will continue to do everything possible to ship soon, without confirming a date to avoid disappointment at this time, we will confirm as soon as orders start to go out, we are very hopeful that the wait will be worthwhile, and that the VM journey will provide an rewarding journey ahead...

Speak soon, and thank you for reading.

Best regards,

Rachel

Oct 25, 2023

Pack 1 progress

Hi all

The team have been very busy working behind-the-scenes on the pack 1 preparation. From cutting out foam for the boxes, to receiving the Lime sleeves for the V4's, and testing out our new bubble labels on the retractable pin sleeve.

We're now waiting for boxes to arrive which has been slightly delayed, and the caps and bodies are being machined for the ENHANCED and LUXURY sets.

We will be sending the packs in smaller batches to begin with and working our way through them as early as possible.

I will be out from next week and will return the week after, in the meantime Chris will be monitoring any communications and will do his best to return to you as soon as possible, please reach us at helpdesk@revohq.co.uk if you have any enquiries.

Our machinists have made great progress over the last couple months, who will be then focusing on pack 2 & 3, as well as the V4's production, we greatly appreciate your pre-orders for these since they were announced. We will aim to share more behind-the-scenes throughout and we'll be in touch to confirm as soon as your upcoming
pack is ready to go.

Thank you

Rachel

Oct 28, 2023

Pack 1 & sleeve shipping update

Hi everybody

We are now aiming to start shipping the first batch for pack 1 and the sleeve by next week, due to short staff there possibly may be slight delays in sending all which would be continued through to the week after although as much will be done as possible to get them all sent. The boxes will be with us ready to start being sent by Chris. Due to myself being away next week please do not hesitate to send an email to Chris with any enquiries to chris@revohq.co.uk or helpdesk@revohq.co.uk

v03.png (570.28 KiB) Viewed 1547 times

The preparation is now done and the caps and base bodies are now made and require the last stage of machining to be finalised ready for the ENHANCED / LUXURY sets. All of the components will be placed into the boxes and sealed ready to leave us. If you have requested any extras to go with your parcel please note these will be included.

We look forward to getting them underway and receiving your feedback on the next part of the VAULTMAZE quest.

Many thanks

Rachel

[prodigy]

Nov 10, 2023 (Nov 13, 2023)

Pack 1 (2 ring replacements) & V4 update

Hello all,

We can confirm that the pack 1 parcels have begun shipping at the start of the week while we have been fulfilling additonal orders. We have the second half to do which we are aiming to start sending throughout November (or as early as possible) the V4 production has now begun this week and this will continue through to next week. We are aiming to start sending them out as early as possible, we have started to contact customers who have placed their orders with an more detailed update.

A customer who has put all 3 mazes together has very kindly brought to our attention two rings in pack 1

Spoiler:

(128 and 513) *updated 13/11 unfortunately do have two small issues that can affect the solvability of one of the mazes.

Our customers who have received pack 1 or will soon receive theirs will notice this when putting their rings together, to rectify this issue production will be machining the rings with the modifications and we will be sending the replacements to everyone who has been sent pack 1 and will ensure the correct rings are in the packs that have not shipped yet. Due to extra machining time this may take more time to prepare the second half of the batch although we will be aiming to send them all out in November.

We deeply apologise for the disappointment this may cause and please be assured we will be rectifying this issue to ensure that all rings are replaced or will be sent the correct rings with the mods.

Thank you.

Dec 14, 2023

ENHANCED sets update & new VAULTMAZE timeline

Dear all,

Thank you for being a part of and supporting the VAULTMAZE project since our announcement earlier this year. We wanted to provide you an update on the VAULTMAZE sets and future plans. We are fully committed to completing the set for all our subscribers who have signed up for our payment plans.

Over the course of the months, we've learned a lot from the journey and are working hard to complete it in the new year. Following insightful comments, as well as the efforts of everyone and their feedback, the rings are now in a working state, allowing us to continue moving forwards with the project. It has taken longer than expected to get the first designs right, and the volume and timing of rings doubled, making the timeline longer.

The 12 holes per ring required greater accuracy, which was done to improve the assembly, previously the prototype maze used grub screws instead, which made alignment more challenging. We've learned from the replacement rings for pack 1 and are now working with two UK testers to make sure the rings function as intended. They previously provided us feedback and will help us in fully testing the mazes before delivering the packs.

We are now announcing that we will be extending the project into the spring. Series 1 is deemed to be a pilot, and as such we're now going to reduce it to 75 sets, leaving just 16 sets extra under this programme. This will be for ENHANCED only, as seen on our website now. Which now offers two options: you can pay in one amount or spread the cost over six months; we will prioritise our early bird customers and everyone who has paid in full.

The new timeline, which we will be aiming for starting in January 2024, for the next 16 sets, this includes the timeline for our early bird customers:

January 2024 - STARTER PACK & VAULTMAZE RETRACTABLE PIN SLEEVE (6-RING)
February 2024 - PACK 1
March 2024 - PACK 2, PACK 3 & HEXDUKO
April 2024 -
May 2024 - PACK 4, 5, 6 & VAULTMAZE STAND
June 2024 -
July 2024 - SUPER GOLIATH PUZZLE (18-RING)

ENHANCED COLLECTORS PAYMENT PLAN: https://www.vaultmaze.uk/product-page/e ... yment-plan ENHANCED COLLECTORS SET: https://www.vaultmaze.uk/product-page/e ... ectors-set

When we send out the Goliath to people who have solved the puzzle, we will be looking at doing a second release in the future with the knowledge we've gained from the early bird programme. Due to the size and complexity of the puzzle, this will be based on the demand and feedback the puzzle receives. With key procedures in place, we can assure that every pack will be created and delivered to our customers to complete their 19 mazes.

We want to make sure that the future rings are accurate and of the highest quality, even though designing and manufacturing the current rings has taken some time. This has been our main goal, and we'll keep working to push it forward and make it a fulfilling project to be a part of. In the meantime, we will keep you updated on the statues of the next packs, with a focus on packs two and three. We greatly appreciate you supporting us, and we hope to fulfil and deliver to you as soon as possible over the course of next year.

Many thanks,

Chris and Rachel

Dec 22, 2023

Out-of-office notice for the holiday season

We wanted to let you know that we will be out of the office starting this evening and will return on January 2nd, 2024.

We would like to extend our deepest appreciation to each and every one of you for your support this year with the new VAULTMAZE project and the V4's that we have been producing and shipping. We shipped out as many orders as we could this week, and we provided updates to customers who were still awaiting their products. We'll give this top priority and finish in the upcoming year including the remaining PACK 1's and V4's.

Wishing you all a joyful holiday season and the very best for 2024. If you have any questions while we are away, please email us and we will get back to you upon our return.

Warmest regards to everyone,

Chris and Rach

[prodigy]

Jan 29, 2024

"The Puzzle Workshop" announcement and catch-up from HQ

Dear all,

We’re writing to you today with a detailed overview of where we’re currently at HQ. From the announcement of the Lite’s on Christmas Eve last year, to celebrate the company 15th anniversary, we have important news we’d like to share with you.

We wanted to notify you regarding Joshua, our machinist, who has recently departed the company after years of service. We are grateful for his contributions and efforts to the company throughout, as well as his dedication to our progress, and wish him all the success in the future.

...

We want to make more improvements, therefore we'll be trying our hardest to catch up as soon as we can. Using production planning with our software, we will be prioritising orders and coordinating to make sure the remaining pack 1s, V4s, and Lite's are delivered. We're working on making progress with the VAULTMAZE rings and completing the pack 1's, as soon as this is finalised, we plan to move on to batch 3 and batch 4.

Chris was reflecting about ways to define who we are and what we produce. We are happy to share with you that we are developing a new website in the background. We came up with the idea to rebrand ourselves and to group the products we make and sell into one location. Currently, the VAULTMAZE website serves as our primary point of sales and communication. We are pleased to announce that the Revo Headquarters will soon be located on a brand-new website called "The Puzzle Workshop."

The VAULTMAZE website will remain online, allowing you to access your account and view order history, we understand that the transition to the new website will be a change. We are looking into moving some of the site data to the new website if possible, we will get back to you on this. We would like to request if you would please re-register on the new website once live; you can continue to contact us using the current email addresses while this is being completed.

...

Kindest regards,

Chris and Rachel

Feb 19, 2024

The Puzzle Workshop is launched and the Lite range is available for pre-order

Hello everyone,

Today we'd like to announce the launch of our brand-new website, 'The Puzzle Workshop' https://www.thepuzzleworkshop.uk

With the Revo HQ website and VAULTMAZE, we found it tricky to manage both on separate sites. We were unable to change the site's name, and so we decided to develop a new one to put our products together.

We chose to combine our products into one to make it easier to navigate, and all future websites will point to our new server. The VAULTMAZE website will be live until the end of the year; if you need any information from there, we can access order history for the future.

We would appreciate it if you would sign up for the new website for continuity, we have added the site forum and groups where we will carry on the announcements.

...

Later in the year, we will work alongside our engineers to help us in producing the Lites, depending on demand. We will also review which products are the best sellers and allocate extra stock for those.

In the meantime, we'll resume manufacturing the V4's, with the goal of shipping them all by March of next month, as well as finalising the pack 1's. One of our top prioritises in 2024 is continuing the VAULTMAZE packs and accessories, and with your valued feedback, we intend to make great progress with pending orders.

Many thanks to everyone, and we hope you enjoy viewing the new products. If you have any questions, our main point of contact will be the helpdesk email, our individual emails are now chris@thepuzzleworkshop.uk and rachel@thepuzzleworkshop.uk

Chris and Rachel