2019/2020 - Update From RevoHQ' -

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mrmkaufman
Posts: 101
Joined: Sun Feb 24, 2019 8:19 pm

Re: 2019/2020 - Update From RevoHQ' -

Post by mrmkaufman »

The Revomaze Mini that I paid for the day it was announced (going on three weeks now) has shown as "Processing" since then...

Did you make these before selling them, or are we going to end up "in the queue" along with all these interminable delays I keep reading about for other items?

If you actually have some in stock how about shipping a few?

Thanks
pewetools
Posts: 101
Joined: Tue Aug 15, 2017 8:17 pm

Re: 2019/2020 - Update From RevoHQ' -

Post by pewetools »

Hi,
I have the same problem........... I paid (25th of June) and I didnt get the puzzle until now. Even on the website was written that it is on stock. I got only the confirmation about the order.

Peter
mrmkaufman
Posts: 101
Joined: Sun Feb 24, 2019 8:19 pm

Re: 2019/2020 - Update From RevoHQ' -

Post by mrmkaufman »

Well, Out Of Stock now, so can we hope that someone will get busy and send them?
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Yffffonz
Posts: 118
Joined: Tue Jan 15, 2019 9:44 am
Location: Long Island - NY

Re: 2019/2020 - Update From RevoHQ' -

Post by Yffffonz »

Last info I received was Minis would be out end of July, possibly August....
AQUA OPEN - BLUE OPEN
GREEN - MINT - TITANIUM - GUNMETAL - COPPER - ORANGE - BRONZE - INDIGO - SILVER - HANDMADE - MINI - LIME - GOLD
TURQUOISE - SALMON - MERCURY - RED - BLACK OBS V1 - GREY - PURPLE - BLACK OBS V2 - SAPPHIRE - EMERALD - RUBY - PEACH
VOYAGER #008
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ghxost
Posts: 579
Joined: Sun Dec 30, 2018 8:53 pm

Re: 2019/2020 - Update From RevoHQ' -

Post by ghxost »

Unless it is a new product anything put up for sale is usually available fairly quickly.

Dealing with a smaller shop this can be expected.

If you read the history the long awaited orders are always for new announced products

So unless you are waiting on voyager or salmon, it'll just be a little bit. Worth the wait.

May help to change the wording on the site to "pre order" or "in production" rather than "in stock" to avoid this in the future revo :)

Unless it's ready to box and send..
Seeking:
Black extreme (not merc), Red (extreme), Ruby, Peach
Ramisi5, devil isis, devil copernisis (or other harder variants)
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Yffffonz
Posts: 118
Joined: Tue Jan 15, 2019 9:44 am
Location: Long Island - NY

Re: 2019/2020 - Update From RevoHQ' -

Post by Yffffonz »

Agreed.
AQUA OPEN - BLUE OPEN
GREEN - MINT - TITANIUM - GUNMETAL - COPPER - ORANGE - BRONZE - INDIGO - SILVER - HANDMADE - MINI - LIME - GOLD
TURQUOISE - SALMON - MERCURY - RED - BLACK OBS V1 - GREY - PURPLE - BLACK OBS V2 - SAPPHIRE - EMERALD - RUBY - PEACH
VOYAGER #008
mrmkaufman
Posts: 101
Joined: Sun Feb 24, 2019 8:19 pm

Re: 2019/2020 - Update From RevoHQ' -

Post by mrmkaufman »

Yffffonz wrote:Agreed.
TOTALLY agreed. C'mon, you can choose to be accurate, or you can *choose* to be misleading...
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doc81
Posts: 318
Joined: Thu Sep 13, 2018 10:18 pm
Location: Nebraska, US

Re: 2019/2020 - Update From RevoHQ' -

Post by doc81 »

I would 100% agree with ghxost. I don't think most of us mind waiting for the mini and likely would have bought regardless. I remain very excited to recieve it! It's all about managing expectations. When you list a product as "in stock"...I think most would assume the puzzle is made and ready to be shipped. I believe this is how the other puzzles have been handled lately. More correct terminology would have been "preorder with production planned for....". Just a bit of constructive criticism so that hopefully this practice isn't continued down the road.
SET SERIAL #7021
OPENED: AQUA - BLUE - GREEN - MINT - TITANIUM - BRONZE - MINI
CLOSED: COPPER - GUNMETAL - ORANGE - INDIGO - SILVER - HANDMADE
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A_Maze_Thing
Posts: 9
Joined: Wed Feb 22, 2017 9:28 pm
Location: Germany

Re: 2019/2020 - Update From RevoHQ' -

Post by A_Maze_Thing »

Agreed :!:
Had the same feeling.

Can anyone confirm, that in future you will mention different states of products being available (or in production or even only in planning) on the website something like that:

- on stock (boxed, ready to ship)
- in production (ready to ship within approx. 8-12 weeks)
- in assembling (ready to ship within approx. 2-4 weeks)
- pre-order (expected production within 6-12 months)

Would be more transparent and great for customer satisfaction :geek:
:D
open:
AQUA
BLUE BU02255
GREEN GR01950
BRONZE BR02218
MINT MT00051
ORANGE OR00051
BLACK V1

:twisted:
in progress:
INDIGO IN00131
COPPER CU00051

:evil:
closed:
LIME

8-)
pre-ordered:
Revo Mini :o
SILVER
TITANIUM
GUNMETAL
SALMON
Rdroege
Posts: 203
Joined: Sat Apr 28, 2012 3:29 pm
Location: Atlanta, GA

Re: 2019/2020 - Update From RevoHQ' -

Post by Rdroege »

You had a typo "pre-order (expected production within 6-12 months years)" ;)
BU00613 open GR00374 open BR00308 open R00026 open
AG00262 closed OR00127 closed
AU00168 boxed TI 38/50 boxed LI 00012 boxed
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