Update from Revo HQ 2024

[prodigy]

I will start a new thread for 2024.

Hello all, we'd like to share an update and express we are much grateful for the fantastic response to the newly announced lite versions; we're moving forward with starting production this month while focusing on ongoing projects with the remaining V4's and vaultmaze packs.

We'd like to let you know that the pilot and sets are still available while quantities remain if you are interested in purchasing: https://www.vaultmaze.uk/revomaze-lite

A serial number will be assigned to each of the 125 pilots, thereafter the lites won't have the serial engravings. An email will be sent containing your unique number, that will be based on the date of purchase. Throughout the process, we will keep you up to date about the status of your order. We'd want to say thank you for your patience as we finish responding to messages that were sent throughout the holiday season

Many thanks from the team.

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[prodigy]

We now have 15 lites and 5 sets left on the site a big thanks to all. More updates to follow with production soon. Check them out further at https://www.vaultmaze.uk/revomaze-lite

Only 125 will be produced, a great chance to grab yours now while they're still available

*updated on 12/01/24.

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[prodigy]

Hello all,

The server is temporarily down while our hosting company is changing server. We have been contacted to say this has been an issue on over the weekend. This is affecting direct emails and accessing the forum. Chris is working on this in the background to be up and running as soon as possible.

It is possible to contact us via the website, by the contact form if you have any queries. We will be posting an update with where we're at HQ and appreciate your ongoing understanding as we work on the new Lites and provide further information.

Many thanks,

Rachel

[prodigy]

"The Puzzle Workshop" announcement and catch-up from HQ

Dear all,

We’re writing to you today with a detailed overview of where we’re currently at HQ. From the announcement of the Lite’s on Christmas Eve last year, to celebrate the company 15th anniversary, we have important news we’d like to share with you.

We wanted to notify you regarding Joshua, our machinist, who has recently departed the company after years of service. We are grateful for his contributions and efforts to the company throughout, as well as his dedication to our progress, and wish him all the success in the future.

We received an amazing response to the introduction of the Lite’s and have nearly sold out of the Black Lite (limited edition) 125, we would like to say a huge thank you again for your orders. Throughout this month, Chris has been working on the Black Lite’s development, and adding knurling to the end cores—a new feature that will provide the ends with more grip.

The packaging for the Lite’s has now been received, to ensure it is fully ready, we require to order in and make the newly designed foam. It is planned to send the Black Lite to our two external testers in the UK, as soon as we’ve received feedback and made any necessary changes, the cores will be sent to be anodised Black by our anodising company.

Chris has been spending time on the programmes and categorising them on the main machine, in preparation for the new year. We were aiming towards delivery of the Black Lite’s in January, as stated on the website.

It's expected that we're about four weeks away for the Lite's after assessing our existing situation. Our top goal is to make sure the product works smoothly and has the desired appearance and feel. We'll be working towards the end of February for sure, and we'll make sure to keep you updated on our efforts at HQ as well as giving you an exact shipping date closer to the delivery date.

We want to make more improvements, therefore we'll be trying our hardest to catch up as soon as we can. Using production planning with our software, we will be prioritising orders and coordinating to make sure the remaining pack 1s, V4s, and Lite's are delivered. We're working on making progress with the VAULTMAZE rings and completing the pack 1's, as soon as this is finalised, we plan to move on to batch 3 and batch 4.

Chris was reflecting about ways to define who we are and what we produce. We are happy to share with you that we are developing a new website in the background. We came up with the idea to rebrand ourselves and to group the products we make and sell into one location. Currently, the VAULTMAZE website serves as our primary point of sales and communication. We are pleased to announce that the Revo Headquarters will soon be located on a brand-new website called "The Puzzle Workshop."

The VAULTMAZE website will remain online, allowing you to access your account and view order history, we understand that the transition to the new website will be a change. We are looking into moving some of the site data to the new website if possible, we will get back to you on this. We would like to request if you would please re-register on the new website once live; you can continue to contact us using the current email addresses while this is being completed.


During the process of making these changes, our hosting provider found a problem with the server. We were notified by customers who were having problems reaching us via email and visiting the forum. This has being worked on in the background, and we are pleased to confirm that the forum is now accessible, and the emails are back up and running.

Previously, we ran the server; however, we are transitioning to a managed server. Please note that the system may be up and down at times. If you have any troubles, please contact us using Wix Messenger. Thank you for taking the time to read, we are looking forwards to continuing to catch up and deliver. If you have any queries or concerns, please do not hesitate to contact us; we will be sure to keep in touch.

Kindest regards,

Chris and Rachel

[prodigy]

Hello everyone,

We were notified that on Friday the Puzzle Workshop website was accidentally published. We have temporarily taken it down whilst it’s still being worked on. We'll let you know when it’s live and updated, we apologise for any inconvenience.

There is currently a last chance to buy the last three sets including the pilot over on: https://www.vaultmaze.uk/product-page/r ... -and-pilot

We'll update you on any further developments from next week regarding orders.

Best regards,

Chris and Rachel

[prodigy]

Hello all,

Update on the Lite colour range: we wanted to let you know that we have changed the original Fuschia to Orange. Following more discussion, we felt that the Fuschia would be too similar to Purple.

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The new colours in the Lite range are Aqua, Blue, Lime, Green, Orange (new), Black (pilot), Red, Gold, and Purple.

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We can now confirm that production has begun after Chris double-checked the maze and reached the end. Two of our testers will be sent prototypes before they are anodised. The knurling on the end cores has now been finished. The engravings and machining off the excess material on the ends will come next. Once this has been completed, the batch of 125 will be sent to the anodisers, where both the core and sleeves will be anodised black.

We look forward to providing more news on developments with you all soon.

[prodigy]

Hello,

Today we'd like to announce the launch of our brand-new website, 'The Puzzle Workshop' https://www.thepuzzleworkshop.uk/

With the Revo HQ website and VAULTMAZE, we found it tricky to manage both on separate sites. We were unable to change the site's name, and so we decided to develop a new one to put our products together.

We chose to combine our products into one to make it easier to navigate, and all future websites will point to our new server. The VAULTMAZE website will be live until the end of the year; if you need any information from there, we can access order history for the future.

We would appreciate it if you would sign up for the new website for continuity, we have added the site forum and groups where we will carry on the announcements.

We are currently moving forward with the Black Lites; due to the recent loss of our team member Joshua, re-doing the programmes, and organising the workshop, the timeline has been extended by a month. As soon as the Black Lites are back from the anodisers, we will begin sending them (both individually and from the sets) we will contact our customers to confirm their serial number from next week.

The following products have been introduced for pre-order: https://www.thepuzzleworkshop.uk/revomaze-lite

Please visit the product pages to see prices, difficulty ratings, and delivery aims.

Individual Lites: Aqua, Blue, Green, Lime, Orange, Red, Purple, + Gold

Limited editions: Titanium, Gunmetal, Copper, + Bronze (50 sets)

Two extra's: scheduled for around Christmas (details to follow)

Sets:

Introductory Set (4 Puzzles) Aqua, Blue, Green, + Lime (sent in one delivery)

Advanced Set (4 Puzzles) Orange, Red, Purple, + Gold (sent in one delivery)

The 8 Set contains Aqua, Blue, Green, Lime, Orange, Red, Purple, + Gold (the first shipment of four will include the case and unique cut foam, with the remaining four sent in the second batch)


**Please be aware that customers who pre-ordered the Black Lite (Limited Edition) can receive a 10% discount on this set if they wish to upgrade. Please contact our new helpdesk@thepuzzleworkshop.uk email to receive your unique voucher.

The 4 Set (Limited Edition) includes Titanium, Gunmetal, Copper, + Bronze. A total of 50 sets will be made. The puzzles will be produced and delivered during the year. Reserved serial numbers can be chosen, and we will send out an poll to the community to discover what colour you would like to see on the sleeve.

We will include a Tool Kit with a 1.3mm Allen Key, Pin Clamp Tool, and Maze Insertion Tool with the sets (except for the 8 Set + Pilot, which will come with the Black Lite) and it will be available for purchase separately for the individual puzzles.

Later in the year, we will work alongside our engineers to help us in producing the Lites, depending on demand. We will also review which products are the best sellers and allocate extra stock for those.

In the meantime, we'll resume manufacturing the V4's, with the goal of shipping them all by March of next month, as well as finalising the pack 1's. One of our top prioritises in 2024 is continuing the VAULTMAZE packs and accessories, and with your valued feedback, we intend to make great progress with pending orders.

Many thanks to everyone, and we hope you enjoy viewing the new products. If you have any questions, our main point of contact will be the helpdesk email, our individual emails are now chris@thepuzzleworkshop.uk and rachel@thepuzzleworkshop.uk

Chris and Rachel

[prodigy]

Lites range (levels and prices) information

INTRODUCTORY LEVELS
LEVEL 1 £40 (10/100) AQUA STATIC - introductory level
LEVEL 2 £40 (20/100) BLUE STATIC - easy level
LEVEL 3 £50 (30/100) GREEN STATIC - beginner level
LEVEL 4 £50 (40/100) LIME STATIC - standard level
LEVEL 5 £--- (--/100) CHRISTMAS BONUS - classic level

CHALLENGING LEVELS
LEVEL 6 £60 (50/100) BLACK STATIC (LIMITED EDITION) - intermediate level
LEVEL 7 £100 (55/100) TITANIUM STATIC (LIMITED EDITION) - higher intermediate level
LEVEL 8 £60 (60/100) ORANGE STATIC - upgraded level
LEVEL 9 £100 (65/100) GUNMETAL STATIC (LIMITED EDITION) - challenging level
LEVEL 10 £70 (70/100) RED STATIC - hard level

ADVANCED LEVELS
LEVEL 11 £100 (75/100 COPPER STATIC - higher advanced level
LEVEL 12 £70 (80/100) PURPLE - very challenging
LEVEL 13 £100 (85/100) BRONZE - expert level
LEVEL 14 £--- (---/100) CHRISTMAS BONUS - master level
LEVEL 15 £80 (100/100) GOLD - extreme level

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[prodigy]

POLL

We'd like to hear your input on what colour the sleeve should be for the Lite - 4 Set (Limited Edition). You can vote on three options:

Core and sleeve anodised in the same colour
Gold sleeves with coloured cores (difficulty level)
Black sleeves with coloured cores (difficulty level)

To vote, please visit the blog, where we've included behind-the-scenes looks at the Black Lites https://www.thepuzzleworkshop.uk/post/g ... lite-at-hq

[prodigy]

Hello, I'm reaching out today to share updates on the next stages for the Vaultmaze, after some slow updates from our side, it's important to get back on track. The 125 Black Lites are fitted in to be anodised this week, now the machine is free, our next priorities are resuming the V4's and the pack 1's with the retractable-pin sleeves deliveries, while ensuring the early bird deliveries are prioritised and this will remain for the future. The machine requires to be set up for the parts for the V4's, once this is done, it'll be switched over to make the rings for the pack 1's.

As soon as this is underway, we will begin putting them into boxes, which will be wrapped and booked. In March and April, we'll be working on the upcoming packs 2 and 3, and HEXDUKO will be finalised. As soon as this is underway and I have a closer delivery timeframe, I will post updates in the announcements and the thread. We'd want to express our gratitude for your loyalty while the timelines has been extended. If you have any questions or concerns, please tag or reach out to helpdesk@thepuzzleworkshop.uk where we will both see your emails, I'll be in touch and look forward to sharing more news with you soon. Many thanks all.

Rachel