Re: Update from Revo HQ 2022 / 2023
Posted: Mon Mar 13, 2023 1:20 pm
New announcement:
Hi Everyone!
I hope you are all well !!
As I know everyone is aware our current website is down and we sincerely apologise about this ! We are working behind the scenes to fix this however the issue we have this time is more complicated than any in the past and we have to directly deal with our server provider! Unfortunately this is taking longer than expected but we are doing our best to fix it ASAP !
In regards to updates on outstanding orders, unfortunately due to the website being down this does mean I cannot update everyone via email due to no access to orders however, I can promise that you order(s) is being worked on and will be ready to ship as soon as possible !
I plan on doing an update on the minis this week however, if when I do the update I still have no access to the website I will post it in the blue mini channel on here !!
We are all working super hard here at HQ to ensure we can provide the best customer service possible whilst ensuring Revomaze orders are progressing alongside working on the new project !!
Thankyou all for your patience you’ve given us so far and how you continue to do so as well … it is very valued and means a lot to us here !!
Any emails or general enquires that have been sent to us I can promise will be replied to ASAP however, like I previously stated , due to us working on the new project as well now all our reply times may be slower than usual !! I appreciate your understanding in regards to this !!
I’m the meantime … I hope you all had a lovely weekend and if you need any help please feel free to drop me a message on here or email support/me and we will reply as soon as we can !!
Many thanks and kindest regards
Jaz