Update from Revo HQ 2024

[prodigy]

Review of the Introductory Set (4 Puzzles) Before the Launch

We’ve received fantastic feedback from Mike, a Revomaze enthusiast and puzzle reviewer. Take a look at his thoughts on each level in our latest email newsletter! Go here (https://www.thepuzzleworkshop.uk/so/c4P ... uageTag=en) to read the reviews in further detail.

[prodigy]

Important Update from Chris

Dear All,

I wanted to update everyone on the current and future development of our puzzles.

It has been a very difficult time due to downsizing and reducing overheads in a slow global market. My passion and drive to develop and manufacture high-end puzzles is as strong today as it was at the beginning.

My issue was the ability to concentrate and address the fatigue that I had been experiencing since COVID-19. The need to get additional assistance became a high priority, and after searching, we found Charlie, who will officially join us on June 1, 2025.

Having secured the additional resource, everything was in place. That was until the early hours of May 6th. Having a tight chest, our local telephone medical support professionals suggested a trip to A&E.

During triage, an issue arose, and after a blood test, it was confirmed with a score of 65; I had a mild heart attack (a number over 50). A second blood test was taken an hour later to reveal the number had risen to 500, indicating a major heart attack. It was then that all hell broke loose with the crash team and my wife in the middle of it all.

I recovered, and after two weeks in the hospital, I had an angiogram procedure to unblock my heart arteries. Now home, feeling a lot stronger and with new medication, I am slowly on the mend.

Whilst in hospital, Charlie (who has started early) and I had FaceTime calls where I managed to instruct him on the machine with Rachel in a supervisory role. Charlie was able to produce the mazes, pins, and cans and assemble them to a high standard. Now, back, Charlie is picking up all the machining, and we are now starting to get puzzles out to our customers.

So, my feeling of tiredness and fatigue was mainly due to lifestyle choices resulting in the blockage of my coronary arteries. Feeling much more positive with my outlook, with a new eating and exercise regime, along with Charlie rising to the challenge, we are now tackling the backlog and feeling strongly optimistic about our plans.

Please accept my sincere apologies for the delays everyone has experienced, and you can be reassured that I am now doing everything in my power to address this, to finally meet the expectations you have all placed on me.

Any questions, please do not hesitate to get in touch with me directly (especially as Rachel will shortly be going on maternity leave).

Thank you all for your understanding and patience during this very difficult time.

Kind regards,

Chris

Source: https://www.thepuzzleworkshop.uk/group/ ... d60329c7f3

[Lilmike14]

Hi Everyone,

Chris has asked me to share a short update with you.

Due to issues earlier this week, Rachel is on maternity leave earlier than planned.

Rachel & baby are okay and they're being monitored.

In the mean time, if you have any questions, please direct them to Chris using either, chris@revohq.co.uk or helpdesk@thepuzzleworkshop.uk

Thank you for reading.

[prodigy]

6/15/25, 10:39 PM

Guys, I'm back. My head is now clear and over the last week, we have been shipping product. I now have a new Grandson (who will in the future operate a Turning Centre, not a Mill), but in the meantime, Charlie has been producing high-quality components that will only be produced in the UK. I will answer your questions directly, so you will get what is going on. People's orders are shipping to a schedule that I have been working on over the last couple of weeks, but due to Rachel having pre-eclampsia, this meant she was in the hospital for 10 days and had to be induced, which started last Sunday and took 5 days. Rachel was over two weeks early, so I had to work on my own while being very concerned with Rachel. Now sorted, we can get on. I have everything invested in the company, with my passion is even stronger now than when I started. Thanks to Ren for getting my head clear. I'll update more as we go along. Best Chris

6/24/25, 4:45 PM

We have been working on Bronze and Silver. We have finished Titanium. All three will be sent out for testing once we are happy. Any changes will be made based on the testers and then we will ship the puzzles out.

At the moment we have been getting as many Intro Sets and Red, Blue, Green, Grey and Purple out including some Brass versions.

The Gold will be different to the others requiring higher machine times.

Both Charlie and I have been working hard to catch up but still have much to do. With the ones going out, we are convinced people will enjoy the challenges.

Regarding the timeframe, since my heart attack, beta blockers are limiting my movement but not my thinking which has returned. Also Rachel is also doing well after a difficult few weeks that caught us out as well. We will keep going …. Appreciate everyone’s understanding.

7/1/25, 11:17 AM

Hi All

Quick update from HQ, we have been working on getting orders out last week and another batch is going out this week. We have the Brass REVOMAZE Lites going out as well as the Aluminium.

The weight is as per the photos and are silky smooth with a click the same as the classic REVOMAZE. We are so pleased with them.

Both Charlie and I have been working hard to ensuring the quality of the puzzles.

This month we are hopefully getting the Bronze, Silver and Gold to complete the original 8 sets. Like the intro, we will be scheduling the orders but in the meantime we will be doing the testing.

The Lite puzzles are now how I hoped they would be and would make a very fantastic addition for our collectors.

We are going to be limited before Christmas holidays to ensure all pre- orders have been shipped.

I hope to finish editing a few videos we have made and get them up onto our YouTube channel.

Also there is a picture of Charlie making up some puzzles.

Best
Chris

Lite01.png (619.13 KiB) Viewed 2 times

Lite02.png (571.31 KiB) Viewed 2 times

7/1/25, 3:53 PM

VAULTMAZE is happening this side of Christmas and is one of the reasons why there will be a shortage of REVOMAZE Lites at that time.

Customers who have pre-ordered are priority from both VAUTMAZE and REVOMAZE Lites.

Over the summer and autumn we are machining to catch up with ALL orders.