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Re: Mint tip still stuck

Posted: Mon May 13, 2019 11:24 am
by mereacregrigore18
I was thinking the same question halfbake69.
Did you solve it the intended way Brassassin?

Re: Mint tip still stuck

Posted: Mon May 13, 2019 11:27 am
by Brassassin
I kept wondering this myself. In fact, I still didn’t notice the dynamic part AFTER opening and looking to the core. Thought I was losing my mind. How could I not see this?
When showing the pictures of the core to Shane, the conclusion was that my core wasn’t a Mint core at all!
There was a green core inside, instead of mint. Super weird.

Re: Mint tip still stuck

Posted: Mon May 13, 2019 11:29 am
by dasrevo
Hmmm that gives me an idea, selling a Surprise Revomaze, so you dont know what core is inside :D

Re: Mint tip still stuck

Posted: Mon May 13, 2019 11:38 am
by Brassassin
Haha! That would be awesome.
I bought this off ebay. Was described as ‘new’, and indeed came still sealed in plastic and looking completely new. Still a strange surprise.
I contacted HQ and, even though I didn’t buy the puzzle from them, they were great about it, offering to send me the right core. I cannot say enough good things about their customer service. They are great!

Re: Mint tip still stuck

Posted: Mon May 13, 2019 12:19 pm
by mereacregrigore18
Wow, that's interesting now. :D :D
You got to solve the Green now, and will get the Mint soon too. Great to hear that!
Congrats on opening the Green!

What was on the serial number though? :roll:

Re: Mint tip still stuck

Posted: Mon May 13, 2019 12:33 pm
by Brassassin
Was a Mint serial nr: MT01039.

Re: Mint tip still stuck

Posted: Mon May 13, 2019 7:25 pm
by doc81
Very interesting story. If it had a mint serial number then obviously there was a mixup at HQ. No doubt that they will take care of you though and fix the problem!

Re: Mint tip still stuck

Posted: Tue May 14, 2019 8:43 am
by dasrevo
I seem to remember that a while ago a revo was sold with a wrong engraving via the HQ in the factory outlet.

Re: Mint tip still stuck

Posted: Wed May 22, 2019 5:38 pm
by Brassassin
Got my replacement Mint core today.
Once again: awesome customer service by RevoHQ!

Re: Mint tip still stuck

Posted: Wed May 22, 2019 6:25 pm
by mereacregrigore18
Brassassin wrote:Got my replacement Mint core today.
Once again: awesome customer service by RevoHQ!
I see you have got few more Brassassin! Good choice! :D