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Re: Mint tip still stuck
Posted: Mon May 13, 2019 11:24 am
by mereacregrigore18
I was thinking the same question halfbake69.
Did you solve it the intended way Brassassin?
Re: Mint tip still stuck
Posted: Mon May 13, 2019 11:27 am
by Brassassin
I kept wondering this myself. In fact, I still didn’t notice the dynamic part AFTER opening and looking to the core. Thought I was losing my mind. How could I not see this?
When showing the pictures of the core to Shane, the conclusion was that my core wasn’t a Mint core at all!
There was a green core inside, instead of mint. Super weird.
Re: Mint tip still stuck
Posted: Mon May 13, 2019 11:29 am
by dasrevo
Hmmm that gives me an idea, selling a Surprise Revomaze, so you dont know what core is inside
Re: Mint tip still stuck
Posted: Mon May 13, 2019 11:38 am
by Brassassin
Haha! That would be awesome.
I bought this off ebay. Was described as ‘new’, and indeed came still sealed in plastic and looking completely new. Still a strange surprise.
I contacted HQ and, even though I didn’t buy the puzzle from them, they were great about it, offering to send me the right core. I cannot say enough good things about their customer service. They are great!
Re: Mint tip still stuck
Posted: Mon May 13, 2019 12:19 pm
by mereacregrigore18
Wow, that's interesting now.
You got to solve the Green now, and will get the Mint soon too. Great to hear that!
Congrats on opening the Green!
What was on the serial number though?
Re: Mint tip still stuck
Posted: Mon May 13, 2019 12:33 pm
by Brassassin
Was a Mint serial nr: MT01039.
Re: Mint tip still stuck
Posted: Mon May 13, 2019 7:25 pm
by doc81
Very interesting story. If it had a mint serial number then obviously there was a mixup at HQ. No doubt that they will take care of you though and fix the problem!
Re: Mint tip still stuck
Posted: Tue May 14, 2019 8:43 am
by dasrevo
I seem to remember that a while ago a revo was sold with a wrong engraving via the HQ in the factory outlet.
Re: Mint tip still stuck
Posted: Wed May 22, 2019 5:38 pm
by Brassassin
Got my replacement Mint core today.
Once again: awesome customer service by RevoHQ!
Re: Mint tip still stuck
Posted: Wed May 22, 2019 6:25 pm
by mereacregrigore18
Brassassin wrote:Got my replacement Mint core today.
Once again: awesome customer service by RevoHQ!
I see you have got few more Brassassin! Good choice!