RevoHQ have said that they are working on fulfill all outstanding orders in the background when they are working on the new VaultMaze and the latest news I heard is this from Dec 19, 2022:AndrusyszynPM wrote: ↑Tue Jul 18, 2023 7:43 pm Can anyone give me an update on the R2 Mercury, here or by PM? I've been AFK for a while and have lost touch with everything.
Jaz doesn't work any longer for RevoHQ so I think you should contact the following mail R2@revohq.co.uk instead from the announcement from May 31, 2023:We would kindly encourage our customers who are waiting for long-term outstanding orders to contact us, as they have been passed through a number of employees. Jaz will be pleased to help you if you contact her at jazmin@revohq.co.uk with what you believe is outstanding. In the new year, we'll work out what we owe and how we'll fulfill our customers' orders to their complete satisfaction.
You can find the latest announcements in the following thread: viewtopic.php?f=3&t=2894&start=30We have implemented three new helpline emails:
- helpdesk@revohq.co.uk (this is for Revomaze enquires)
- helpdesk@vaultmaze.co.uk (this is just for the new VAULTMAZE project)
- R2@revohq.co.uk (this is just for people who have R2 orders)