Customer Service

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Stigy
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Joined: Wed Aug 04, 2010 3:32 am
Location: Adelaide, Australia

Customer Service

Post by Stigy »

Well, after dealing with Emma/RevoGirl a lot over the past few days, and having had a few emails with Chris as well, I just had to post to congratulate the Revomaze crew on GREAT customer service :!: :!: :!:

Emma has been very responsive and has dealt with all of my hassling and questions with a smile and a joke. It's great to feel that you are so well supported, especially when you are spending your money with a company on the other side of the world.

As I read and saw for myself when I was first was looking into Revomazes, I couldn't see any negative comments about the product or the service, and now I see why.

Stigy, a happy new Revoer :D
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mattangel
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Location: Washington, DC

Re: Customer Service

Post by mattangel »

They have a great business strategy: Produce a great product and go above and beyond in your customer service. I'll be buying revomazes for years to come.
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Gdamatov77
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Re: Customer Service

Post by Gdamatov77 »

mattangel1 wrote:I'll be buying revomazes for years to come.
i wont be, i will be buying them within the year, lol
31s - 08/06/10 OPEN - 10/01/10 Boxed Boxed
BU01055 - 01/22/11
BR00127 - 07/26/19: ~20-30 Hours
AG - Boxed: Progress - 4 hours
AU - N/A
OR - Boxed: Progress - 1 hour
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cornettracing80
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Re: Customer Service

Post by cornettracing80 »

that darned Fushigi website got me.
when you say your interested in buying they take your card info first.
then they offer you a bunch of other balls...when you say yeah i would like that ball lets look at it...they say "thank you for your order".
you get the original ball and the one you wanted to look at.
im kinda glad though,i wanted the 4" acrylic fushigi anyway.
but given the chance i would have removed the 3" original ball.
but like you said,i want the ones i want right away...=]
im not a fan of buying one "piece" of any set i want either.
they have not depreciated much from the looks of sales i have seen=](revo's)
The hardest part of a Revomaze is putting it down
BU00080-Solved
GR00080-Solved
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Gdamatov77
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Re: Customer Service

Post by Gdamatov77 »

u kno steve, that entire paragraph made me more confused than any revomaze possibly can.

no offense chris.
31s - 08/06/10 OPEN - 10/01/10 Boxed Boxed
BU01055 - 01/22/11
BR00127 - 07/26/19: ~20-30 Hours
AG - Boxed: Progress - 4 hours
AU - N/A
OR - Boxed: Progress - 1 hour
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cornettracing80
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Location: ChIcAgO

Re: Customer Service

Post by cornettracing80 »

moral=i spent more than i wanted to ,but i wanted what i ended up ordering anyway.
i was agreeing with your attitude of wanting them all this year=]
The hardest part of a Revomaze is putting it down
BU00080-Solved
GR00080-Solved
BR00080-Solved
AG00080 V1-Solved 1st ever
AU00080-IN PROGRESS
R00080-Solved
Revomaze Obsessions Solved
Blue
Green
Red
Black
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Gdamatov77
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Re: Customer Service

Post by Gdamatov77 »

so is the reason y im ordering the CE eventually. i also intend to fin a way to get the silver V1 and the red obsession eventually,

Edit: who wants a cupcake?
Last edited by Gdamatov77 on Fri Aug 27, 2010 2:07 pm, edited 1 time in total.
31s - 08/06/10 OPEN - 10/01/10 Boxed Boxed
BU01055 - 01/22/11
BR00127 - 07/26/19: ~20-30 Hours
AG - Boxed: Progress - 4 hours
AU - N/A
OR - Boxed: Progress - 1 hour
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mattangel
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Joined: Tue Feb 02, 2010 5:20 pm
Location: Washington, DC

Re: Customer Service

Post by mattangel »

what's wrong with the red obs? I have mine open right next to me. Puzzle worked just as intended.
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Gdamatov77
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Re: Customer Service

Post by Gdamatov77 »

i heard they were gettin stuck or something
31s - 08/06/10 OPEN - 10/01/10 Boxed Boxed
BU01055 - 01/22/11
BR00127 - 07/26/19: ~20-30 Hours
AG - Boxed: Progress - 4 hours
AU - N/A
OR - Boxed: Progress - 1 hour
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Stigy
Posts: 780
Joined: Wed Aug 04, 2010 3:32 am
Location: Adelaide, Australia

Re: Customer Service

Post by Stigy »

mattangel1 wrote:I'll be buying revomazes for years to come.
I'll be trying to open the ones I've just ordered for years to come :lol:
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