ReVoMaster wrote:OPEN LETTER – Ashton Pitt Ltd
Discord – 22-March-2023
Reference: VAULTMAZE EARLY BIRD
Dear Discord Members
As promised, both the team and I have reviewed the messages put up on the Discord Server under the Revomaze section and would like to thank those people who contributed a positive position to our new project.
I must first make it clear it is our intention to bring puzzles that have a positive impact on both quality and playability. While we are not going to please everyone, that small minority should not spoil the new adventure by posting derogatory posts without having the opportunity to talk from direct experience trying the puzzles. It is not our intention to persuade you to do something you do not like, but it's up to the majority to decide if this is for them. Once launched, we hope the experience grows and people can then enjoy the puzzle, while views shared on Discord will be listened to and acted on with mutual respect.
Having said that, some of the views already posted by members on Discord have been taken on board by us and on these points from the discussions we agree as follows:
1) FAQ. The team have worked on an FAQ to help answer the many questions raised on Discord. This will be accessed from the landing page of our new website vaultmaze.uk along with other description changes to simplify the read.
2) Duplicates. While being influenced by the Pokémon Trading Cards, it is now not our intention to supply duplicate rings causing you to trade.
3) There has never been a contract associated with the subscription element within our new website hosted by WIX, that you can freely cancel at any time without penalty. This is just a way to set up a set number of regular payments to complete the whole puzzle and supply the goods after each payment in the same month. This was to allow us the ability to work production using our Manufacture Orders.
4) We have now reduced the whole VAULTMAZE puzzle from Level 6 (91 Mazes) to Level 3 (19 Mazes). By doing this we have worked out that the RING PACK size goes from 30 to 15 RevoRings and the START/END PACK goes from 10 rings to 5 as well as the STAND PACK. This has made the whole VAULTMAZE puzzle go from 18 months to just 7 months (Jun-Jul-Aug-Sep-Oct-Nov and Dec).
5) We have made the first two RING PACKS that hold a total of 30 RevoRing, making 5 complete mazes. This is so people who wish to just try this out and wish to cancel still can make 5 complete mazes but need two subscription payments.
6) We are making a new MAZE CORE PACK that will have the Drawbar, Certificate Bar, Body and Nut for people who want just to put the maze core to use in one of their own sleeves.
7) The SAMPLE PACK is essential to VAULTMAZE as this will eventually be the reference maze. Having this pack is also the minimum to try out the concept, however, you do not get the same experience trying to find the mazes from multiple RevoRings for different mazes.
8) For those puzzlers who complete all the mazes, the task is to then solve the HEXDUKO from the RevoRings numbers. The instructions on how to do this will be sent to the user once they have all their rings.
9) Once the VAULTMAZE code has been solved and verified using the instructions in part 8, The next phase will be sent to the user along with the completed VAULTMAZE coin engraved with their solved place number plus instructions for the special feature needed to open the winner’s box.
10) From the success of this project, we have two options, add more levels to the existing puzzle or create a new larger puzzle after discussing it with our users.
We will soon be putting these changes on our website so you can book the Early Bird before the official launch date.
We understand that some of you were confused by the discount mentioned last week, which was discounted from purchasing the PACKS individually over the subscription option. By not having the individual PACK Prices when we first announced the subscriptions, you had no way of knowing that the subscription prices were already discounted. We apologise for this.
We are therefore currently updating the website and have it ready for this Friday 24-March- 2023. Next week we are going to start to have live discussions with the team including myself, so we will let you know about this in due course.
The 10% extra Early Bird will still apply till the end of the month and the people who have already paid will be contacted to see how this can be applied to the new puzzle level.
Any questions please do not hesitate to get in touch with the team at
support@vaultmaze.co.uk
All the best
Chris
Chris Pitt
Managing Director (Inventor of REVOMAZE, VAULTMAZE and HEXDUKO)
Ashton Pitt Ltd
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